After three weeks of waiting, we inquired as to the delay. We ordered two bedside lamps over a month ago and they still have not arrived. This is the worst company we have ever seen. It doesn’t appear they are manning email either. Order says it will be here by 6/11, well past the date when we needed it and it was delivered after we asked for cancellation.
We requested an order cancellation again, this time on the website because that was now a selection on the page. I logged into Houzz and sure enough my order finally updated to “shipped.” We tried calling and using chat function and those are no longer being manned. I didn’t receive an email notification saying my order had been shipped, though I was promised one in my order confirmation email. It is now June 4 and I’ve still not received an email response but noticed my credit card got billed. 5 days passed and no return email so I emailed again on May 30, the day we were supposed to receive our order.
I tried calling and was on hold forever and hung up. Auto response said a response may be delayed 4-5 days due to COVID-19. Our delivery date passed and on May 24 I emailed Houzz asking for a status. There was no indication on website or in our confirmation that there may be COVID-19 related delays like some companies have posted on their sites. We ordered from Houzz vs another vendor because we could get the merchandise so soon. We placed an order on May 17 and got a confirmation that it would be shipped by May 22 and delivered by May 30. More Matches Get Pricing Info for Houzz Contact Houzz! Or Contact Support Need help using Houzz? Try their Help Center now! Houzz in the News! Social Support and Contacts Houzz on Facebook! NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Houzz Inc. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Houzz - Home Design & Remodel. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.
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Listed below are our top recommendations on how to get in contact with Houzz - Home Design & Remodel. While most design firms approach small space design the same as a 3000sqft home, we understand intimately the flexibility and detailing that turn a small space into an efficient, flexible and beautiful home.Houzz - Home Design & Remodel Contact Information We not only design tiny homes, we also live in one.
Our work isn't complete after finishing touches are put on the design however we typically work with our clients from initial concept through permitting, working with a contractor to realize the final build and fabricators for custom furniture/built-ins that allow our clients to take advantage of every square inch of space in their new home. Zenbox works extensively in 3D so that clients can fully visualize and interact with the end product before starting construction. Grounded in a balance between classic design principals and a modern industrial aesthetic, zenbox’s work is intended for those who appreciate craftsmanship and elegant simplicity. zenbox has been involved in a range of projects including custom homes, Portland ADUs, remodels, art installations, landscapes, restaurant/retail, RV and campervan designs. The studio’s blend of space design, landscape architecture, interior design, product development, and fabrication offers clients a unique design experience. Zenbox is a multi-disciplinary design studio specializing in custom home design and small spaces.
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